Terms & Conditions

Welcome to tugycii. These Terms and Conditions govern your use of our gaming and virtual reality facilities, website, and all related services. By using our services, you agree to comply with and be bound by these terms.

1. Use of Facilities

Access to our gaming clubs and VR zones is subject to availability and compliance with our house rules. Users must be at least 13 years old or have parental consent where applicable. Abuse of equipment, inappropriate behaviour, or violation of safety guidelines may result in removal without refund.

2. Booking and Payment

Reservations can be made through our website or onsite. All bookings are subject to confirmation. FULL payment or a deposit may be required depending on the service. Refunds and cancellations follow the policies outlined on our Booking page. It is the customer’s responsibility to provide accurate information during reservation.

3. Intellectual Property

All content on our website, including text, images, graphics, and logos, are the intellectual property of tugycii or our licensors. You may not copy, reproduce, or distribute any materials without prior written permission.

4. Liability

tugycii shall not be liable for any injury, loss, or damage sustained while using our facilities or participating in events unless caused by our negligence. Users assume full responsibility for their own health and safety. Please inform staff of any medical conditions or disabilities that may affect your use.

5. Privacy and Data Protection

Your personal information will be handled in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your data as described.

6. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated date. Continued use of our services constitutes acceptance of the revised terms.

7. Governing Law

These Terms and Conditions are governed by the laws of New Zealand. Any disputes arising shall be subject to the exclusive jurisdiction of New Zealand courts.